Privacy Policy

Important Notice: WellPulse is an Informational & Supportive Platform, Not a Medical Provider

WellPulse provides self-assessment tools, mental health screenings, and professional guidance to help users better understand their well-being. However, the platform does not replace medical diagnosis, psychiatric evaluations, or emergency mental health treatment.

• No Medical Advice: The content and services on WellPulse, including screenings and professional recommendations, are for informational purposes only. They should not be considered medical, psychiatric, or psychological advice.

• Not a Crisis Service: If you are in crisis, experiencing suicidal thoughts, or require immediate assistance, please contact a licensed mental health professional or emergency services in your area.

• No Therapist-Patient Relationship: Engaging with WellPulse does not create a therapist-patient, doctor-patient, or any other legally recognized medical relationship.

• Liability Limitation: WellPulse, its affiliates, and partners are not liable for decisions users make based on the information provided through our platform. Users are encouraged to consult qualified medical professionals for personalized care.

Your Privacy Matters

At WellPulse, we are committed to protecting your personal data and ensuring confidentiality in line with applicable data protection laws.
 

What Information We Collect

• Personal details (e.g., name, email) when you sign up.

• Mental health screening results and assessment data.

• Usage data to improve platform performance and user experience.
   

How We Use Your Data

• To provide personalized insights and recommendations.

• To connect users with licensed professionals, when applicable.

• To improve platform functionality through analytics (anonymized data only).
   

How We Protect Your Data

• Encryption & Security Measures: We use industry-standard encryption to protect user data.

• Confidentiality Agreements: Any professionals working with WellPulse follow strict privacy guidelines.

• Limited Access: Only authorized personnel can access sensitive data.
   

Your Rights:

• You can request access to your data.

• You can ask for data deletion at any time.

• You can control how your data is used through account settings.
   

For full details, please contact us at hi@well-pulse.com

Ensuring Compliance with Data Protection Laws

WellPulse follows Personal Data Protection Act (PDPA) guidelines to safeguard user information, ensuring lawful and ethical data handling.
 

What PDPA Covers

• Collection & Use of Personal Data: We collect only necessary information and use it strictly for service delivery.

• User Consent: By using WellPulse, you agree to our data collection policies for screenings, recommendations, and platform usage.

• Data Storage & Retention: Personal data is stored securely and retained only for as long as necessary for service delivery.

• Third-Party Sharing: We never sell or share personal data without explicit user consent, except when required by law or in medical emergencies.
   

Your PDPA Rights

• Right to Access: You can request details about how your data is used.

• Right to Correct Information: If your data is inaccurate, you may request corrections.

• Right to Withdraw Consent: You can revoke permission for us to use your data.
   

For inquiries regarding PDPA compliance, contact us at hi@well-pulse.com